New Customer Reviews Platform Launched

United States – 06-27-2019 ( — Diligent Media Inc., a leading provider of marketing software, launches; a new online reviews platform aimed to help service based businesses automate their ability to get more positive reviews and quickly handle any negative customer feedback. 

“Googling a business to look for negative reviews has simply become a norm among consumers. This makes it more important than ever to encourage customers to leave reviews of positive experiences on social channels like Facebook and Google,” said Diligent Media COO, Eliot Dill.   In fact, according to a recent Forbes article, 90% of consumers read online reviews before visiting a business, and moreover 84% trust online reviews as much as a personal recommendation.Diligent Media CEO, Dean Collura stated, “the power of public business reviews is not something that can be ignored.  An increasing number of consumers are looking for online reviews of their service providers, from managing financial portfolios to simply getting a haircut. Business owners across all industries are dealing with positive and non-positive feedback, which is why it made sense to create a 2 in 1 solution.Currently many service based business owners have either no strategy or a manual procedure for collecting reviews and dealing with customer feedback.  Making this process more systematized and automated have both been big requests over the past couple of years.  Our goal is to help service based businesses automate this process to remove a significant amount of the heavy lifting.” Collura concluded. To find out more information about Feedback Automatic visit: Feedback Automatic: Feedback Automatic was created in 2019 by Diligent Media Inc. to help service based business automate the way they gather more positive reviews and manage any negative customer feedback.  Co-Founders Dean Collura and Eliot Dill come from service based business backgrounds and are passionate about helping businesses automate their marketing so more focus can be spent on the customer experience and delivery of services.  

Media Contacts:

Company Name: Feedback Automatic
Full Name: Dean Collura
Email Address: Send Email

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About the Author: Carrie Brunner

Carrie Brunner grew up in a small town in northern New Brunswick. She studied chemistry in college, graduated, and married her husband one month later. They were then blessed with two baby boys within the first four years of marriage. Having babies gave their family a desire to return to the old paths – to nourish their family with traditional, homegrown foods; rid their home of toxic chemicals and petroleum products; and give their boys a chance to know a simple, sustainable way of life. They are currently building a homestead from scratch on two little acres in central Texas. There’s a lot to be done to become somewhat self-sufficient, but they are debt-free and get to spend their days living this simple, good life together with their five young children. Carrie writes mostly on provincial stories.
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